In august 2019 hp expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced january 2018 and expanded in january 2019.
Hp laptop battery replacement warning.
Consider replacing your battery.
Hp urges customers to recheck all potentially affected products.
If your laptop doesn t have a user serviceable battery you ll need to contact the laptop s manufacturer so they can crack your laptop open and change its battery for you.
On some older hp notebook models that are running windows 7 you may incorrectly receive the following warning message from the windows battery meter.
One way to inspect the battery is by simply looking at it.
Remove the battery from your laptop but be careful if you ve just used your laptop because it may be hot.
You see no warning.
When the low battery notice sounds or appears and you re blessed with a second battery for your laptop pop it in and keep working.
To get the latest version of the hp battery check go to the hp support assistant.
If the problem remains with the new battery you might need to replace the system board.
If your laptop has a user serviceable battery that is one you can remove on your own you can replace your battery fairly easily.
Additionally a red x may appear on the battery icon in the notification area.
Does the battery appear cracked or swollen.
If the computer powers on with the second battery and the battery charges correctly contact hp customer support for battery replacement.
This is the case whether you buy a replacement laptop battery or simply have one in your new hp laptop.
The right hp laptop battery for you.
Different notebook models require different batteries.
Laptop time is over.
The notebook computer must be on ac power in order for hp battery check to function properly.
The best thing to do when power gets low.
If you see any leaking a gummy residue or broken plastic along the surface area stop using it right away and order a replacement.
Hp provides the hp battery check tool to help you test the battery.
Before ordering a battery you need to know the product number of your notebook to determine the part number of the replacement battery.
That critical battery notice is serious.
See purchasing a replacement battery.
When your battery is new you can rest assured that you have a dependable power source for all your on the go computing needs.
Hp notebook pcs battery does not power notebook or hold a charge.
Battery check is part of the hp support assistant that is installed on hp computers shipped with windows 8 windows 7 or vista and is available for computers that were upgraded from xp to vista.
The laptop simply hibernates or turns itself off whichever option is set.